If you’re Australian and looking to book train tickets for a jaunt through Europe, there’s a good chance you’ll wind up redirected to a few weird and expensive booking sites for trains that are not necessarily the cheapest options.
Or you’ll attempt to buy tickets directly from SNCF Connect but hit website errors, from Trenitalia but not understand the Italians’ quasi-English, from Spain’s Renfe site but have your credit card blocked… Each European country’s national system seems custom-designed to frustrate travellers from down under.
Australians who’ve done pan-Europe trips tell us that they also have issues with tickets being mailed and not arriving in time for their travel; this is unnecessary as our recommended site below does not ever mail tickets but rather use e-tickets.
And many Australians have reported that the famous Eurail pass no longer is such a great deal. These were a classic for roaming Australians but now they almost never work out cheaper than just buying point-to-point tickets, especially because Eurail excludes some important fast budget trains.
At this time we’re recommending for Aussies the same tools that we have been suggesting for Europeans themselves for train bookings — sites that avoid a lot of payment headaches and often offer smarter train routes.
Heads up, Aussies: European Train Ticket Booking, and without the Payment Headaches
Most national European train systems accept international payment cards, but there are lots of issues. The easiest way for Australians to avoid those, but still pay the same per-ticket prices, is by booking via Trainline. You’ll pay the same dynamic rates available at a given point in time, and for long trips across countries you will likely get even better routes than the national companies themselves offer, saving you both time and money.
Another option for much of Europe is Rail Europe (formerly Loco2 — and not to be confused with the previous, devilish, overpriced version RailEurope.com.au). The current version works as well as Trainline and has a nice map on the search results. However, it doesn’t have as broad of coverage of the competing budget trains that are starting to serve many European countries and in our tests is often not quite as good at finding smart routes.
You can also buy directly from the various national European train companies such as Renfe, SNCF, Deutsche Bahn, and Trenitalia also sell their tickets online, but their platforms are generally poorly built and tend to reject many Australians’ credit cards. If using those sites, be particularly careful not to be re-directed from their sites to other platforms for non-Europeans with high markups.
- Heads up, Aussies: European Train Ticket Booking, and without the Payment Headaches
- The Problems Aussies Face with European Train Websites and Rail Europe
- Our Top Pick for Australians Booking Train Tickets in Europe: Trainline
- Payment Options for Australians Booking European Trains
- Wrap-Up: The Best Way to Book Train Tickets for Mainland Europe
The Problems Aussies Face with European Train Websites and Rail Europe
One of the most popular sites for Australians buying train tickets for France and the rest of Europe was previously Rail Europe.com.au (whose Australia-only version was once called RailPlus.com.au). You ended up on those sites due to forced redirects from the French national sites, from a search, or just from the long tradition of Aussies using them to book their European holidays.
The problem was that those cost more. We ran lots of tests of European train booking platforms, and Rail Europe with the .com.au was one of the worst in terms of prices.
We’ve also looked at the problems that Australians have when trying to book directly with the national train companies in Europe. Credit cards often get rejected by French, Dutch, and other websites. And for some of the countries (Denmark, Spain, Italy come especially to mind), the websites’ English versions are very nearly incomprehensible, or serve a mix of the local languages and English on the pages.
Our Top Pick for Australians Booking Train Tickets in Europe: Trainline
Trainline has been our top pick, narrowly beating out the current RailEurope and much, much better than booking platform Omio. All three of those platforms are much easier to use than European national train booking sites; they’re easy-to-use, executed in perfectly comprehensible English, and accept Australian payment cards.
But in a bit more detail, here’s why were recommending Trainline.
- Trainline pricing mirrors the major national train companies’ own dynamic prices, though there is an added surcharge of about 3% depending on your computer’s IP and the type of ticket you are booking. The 3% charge is quite low compared to what other private platforms, travel agents, and ticket brokers charge to Australians.
- For complex trips and those crossing borders, Trainline is generally even better than the national rail operators’ own prices, because it finds smarter routes and avoids the large surcharges that the rail operators charge each other. It also shows competing budget train options and private operators, like Ouigo (France and Spain, soon Italy), Iryo (Spain), Avlo (Spain), and FlixTrain (Germany and Sweden)—other sites don’t point you to these huge money-saving options.
- Trainline has a straightforward interface, without the clutter of hotel ads, pop-ups, and other annoyances of most platforms.
- Trainline’s English is just fine. And unlike Spain’s Renfe, the Netherland’s NS, or Italy’s Trenitalia sites, you don’t need to translate to the local, non-English place names in order to get the English language sites to work.
- Trainline offers a direct comparison to bus routes, which can be much cheaper.
- Trainline automatically offers complete access to extras like tickets for bikes or WiFi where necessary, or senior or youth discounts.
- With Trainline you don’t have to wait for the hassle and confusion of receiving tickets by post, as sometimes happens with other platforms. All Trainline tickets are E-tickets. (Depending on the country and ticket, you may show an emailed E-ticket on the train, or else print your ticket at the train station prior to your trip.)
RailEurope’s coverage of European routes is not quite as complete. Notably it lacks budget operator Ouigo. Omio isn’t good for much, though it does allow you to book for Portugal, unlike the other options.
Trainline is not all-powerful, however; for most of Eastern Europe it can’t help you much; there you need to book directly with the countries’ operators (though in many cases it’s more reliable to travel by bus).
Payment Options for Australians Booking European Trains
As noted above, Trainline is flawless with non-European payment methods (accepting Visa, MasterCard, American Express, and PayPal).
Users of Australian credit cards have reported problems with various European national rail carriers, and it’s a frequent complaint on travel forums. Those websites are often set up for only their own nations’ cards, addresses, and payment systems.
So Trainline is a nice workaround for Australians. Both the searching and payment can be done directly in Australian dollars.
As a side note, we have been recommending Paypal as a backup payment method for travellers, as sometimes cards can fail or get blocked by over-vigilant security controls. Paypal can be particularly useful for paying on foreign websites and apps (like Uber and other taxi apps) while travelling.
We have currently not found any way to use POLi payments, Mobiamo, or Mint for European train tickets.
Wrap-Up: The Best Way to Book Train Tickets for Mainland Europe
Trainline is our favorites hands-down:
- It offers the same fares from major European rail operators, plus a small booking fee.
- It generally finds much cheaper fares for complex trips across European borders.
- It actually works and uses gorgeous, correct English (unlike many European sites).
- It accepts Australian Visa and MasterCard.
- You don’t have to receive tickets in the mail; they are e-tickets.
Prepping for your jaunt across Europe? Also check out our full guide on what to pack for European train travel.